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FAQ
Frequently asked questions
What Is Included In a Standard Supply Engagement?
Each engagement includes full coordination with verified allocation holders, compliance documentation, and delivery terms (CIF, FOB, or TTO). We operate under institutional-grade procedures with no shortcuts.
How Does the Process Work From Inquiry to Delivery?
After initial contact and KYC, we verify intent and capability. Once an ICPO or LOI is accepted, we coordinate documentation, payment structure, and logistics until delivery is confirmed.
Do You Provide Product Pricing or Quotations Publicly?
No. We do not share public pricing. All quotes are tailored based on deal size, port, product type, and buyer profile. Serious inquiries with documentation receive formal procedures and offers.
How Long Does a Standard Transaction Take?
Depending on product and delivery terms: Spot deals: 7–15 business days after instrument validation Contracted deliveries: up to 12 months (rolls and extensions possible) Delays may occur due to inspection or regulatory procedures.
Do You Engage With Brokers or Intermediaries?
Yes, selectively. We engage mandates or intermediaries who have direct access to verified buyers or suppliers. Chain of communication must be clear and short. We do not entertain speculative offers or chains.